FÜDHome › Contact
How to reach the Fachübersetzungsdienst.
Whether it is a certified translation of a certificate or a specialised translation for your company: call us, write to us or upload your document directly. We review scope, language direction and deadline and reply — on working days usually within 60 minutes — with a binding fixed price.
Upload, email or drop off in person · real people, not a ticketing system · a quote with no obligation and no customer account · over 100 locations across the DACH region
Ways to reach us
Four ways to reach us.
Phone
For questions, urgent cases and clarifying complex projects.
0800 3333-3433
free of charge · Mon–Fri 8–18
For project descriptions and questions when a call does not suit right now.
A reply on working days usually within 60 minutes
Document upload
The fastest way to a binding price: upload your document and we review scope and deadline.
Drop-off by appointment
Hand in or collect documents in person at our offices — for law firms, companies and authorities with ongoing needs.
Offices
Three permanent offices across the DACH region.
We keep our own address in Berlin; permanent points of contact also exist in Vienna and Baar (Switzerland) — for questions on site or handing in documents in person by appointment.
Beyond these, we are reachable through over 100 locations across Germany, Austria and Switzerland with document drop-off by prior arrangement — see all locations →
Process
What happens after your enquiry.
Once your enquiry arrives, we review scope, language direction, field and purpose and reply — on working days usually within 60 minutes — with a binding price and a realistic delivery date. Only after your approval does production start, handled by a native-speaker professional translator; where needed, a second specialist checks the work on the four-eyes principle. You receive the finished translation as a PDF in advance, with certified originals sent additionally by post.
Your documents are treated confidentially and in line with the GDPR; on request we sign a non-disclosure agreement beforehand. So from the very first message you know where you stand — with no hidden costs and no work commissioned into the dark.
One message. One reply. On working days usually within 60 minutes.
No call-centre ping-pong: you reach people who can place your project and name a binding price — by phone, by email or by document upload.
FAQ
Contact & availability — FAQ.
How quickly does the FÜD reply to an enquiry?
Do I have to request a quote first, or can I clarify things by phone?
Do you offer a non-disclosure agreement (NDA)?
Can I hand in or collect a document in person?
How do I reach the FÜD from Austria or Switzerland?
Is there a dedicated contact for framework agreements (B2B)?
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